1900 Privacy Policy – Protecting Your Data
At 1900, your privacy is our priority. This document explains how we collect, use, store and protect your personal information as a user of our platform in Malaysia.
Information We Collect
When you register or use the 1900 platform, we collect various types of information to ensure a smooth, secure and personalised experience. Account information we collect includes your full name, email address, phone number, date of birth and identity verification documents required to meet Malaysian regulatory requirements. We also collect device and browser information — including device type, operating system, IP address, browser type and language settings — to optimise the platform for mobile use. Payment information such as local bank account details, payment methods and transaction history in MYR is recorded to process deposits and withdrawals accurately and securely. Usage data including login records, pages visited, betting preferences and session duration is also collected automatically through our systems. All information is collected for clear and legitimate purposes, based on your consent and the requirements of the services provided.
- Account Information: name, email, phone number, date of birth, identity verification documents
- Device & Browser Information: device type, OS, IP address, browser type, language settings
- Payment Information: bank account details, payment methods, transaction history (MYR)
- Cookies & Tracking: session data, user preferences, platform usage analytics
- Usage Data: activity records, betting preferences, game history, session duration
How We Use Your Information
Information collected by 1900 is used solely for legitimate, transparent purposes directly related to delivering our platform services to users in Malaysia. The primary purposes include processing account registrations, verifying user identities, handling financial transactions and keeping your account secure at all times. We also use your information to send important account notifications, service updates, relevant promotional offers and responses from our around-the-clock customer support team. Usage data is analysed in aggregate to help us improve platform quality, refine the user interface and maintain optimal technical performance for mobile users. Payment information is used exclusively to process deposits, withdrawals and transaction verification in MYR quickly and securely. We will not use your information for unrelated purposes without first obtaining your additional consent.
Cookies & Tracking
1900 uses cookies and similar tracking technologies to enhance your experience, keep the platform running smoothly, and help us understand overall usage patterns. Session cookies maintain your login state while you are on the platform, while persistent cookies remember your preferences such as language and display settings. We also use analytics cookies to collect anonymised statistical data on how users interact with our platform, including the most visited pages and time spent per session. Functional cookies enable personalised features like saved favourite game lists and automatic account settings. You can manage or disable cookies through your browser settings at any time, though please note that doing so may affect certain features on 1900. By continuing to use our platform, you consent to the use of cookies as described in this policy.
Data Storage & Security
1900 employs robust technical and organisational security measures to protect users' personal information from unauthorised access, disclosure, alteration or destruction. All personal data and payment information is stored on servers protected with industry-standard SSL/TLS encryption, ensuring every data transmission between your device and our platform is fully secured. Access to user information within our internal systems is restricted to authorised personnel only, and all such access is logged and continuously monitored. We conduct regular security testing, including vulnerability assessments and security audits, to keep our data protection systems up to date against the latest threats. Your account information is retained for as long as necessary to fulfil the purposes stated in this policy or as required by applicable Malaysian law. In the event of any security incident involving your data, 1900 will act immediately and notify affected users in accordance with our established incident response procedures.
Sharing Information with Third Parties
1900 does not sell, rent or trade your personal information to any third party for marketing purposes without your explicit consent. However, in certain limited and controlled situations, we may need to share your information with selected third parties to keep our services running smoothly and to meet our legal obligations. These third parties include trusted payment service providers for processing financial transactions in MYR, technical partners who assist with platform maintenance and development, and Malaysian regulatory and law enforcement authorities when required by law. All third parties we work with are required to uphold data protection standards equal to or higher than our own, and their use of your data is strictly limited to the specific permitted purposes. We are not responsible for the privacy practices of third-party websites or services that may be linked from our platform, and users are advised to review their privacy policies separately. Any data sharing not mentioned above will only take place after obtaining your written consent.
User Rights – Access, Correction & Deletion
As a 1900 user, you have full rights over the personal information you provide to us, in accordance with applicable data protection laws in Malaysia. These rights include the right to access your personal information stored in our systems, request corrections if any details are inaccurate or outdated, and request deletion of your data under certain circumstances provided by law. You also have the right to object to or restrict the processing of your information in specific situations, and to request a copy of your data in a machine-readable format where applicable. To submit any request relating to your privacy rights, please contact the 1900 customer support team through the channels available on the platform, and we will process your request within a reasonable timeframe. Each request will be carefully verified to confirm the identity of the requester before any action is taken, to protect the security of your account. We are committed to respecting and facilitating your privacy rights at all times.
Changes to the Privacy Policy
1900 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements or technological developments that affect how we handle user data. Whenever there are material changes to this policy, we will display a clear notice on this page along with the new effective date, and registered users will be informed via email or in-platform notification. The "Last updated" date shown at the top or bottom of this page indicates when the current version came into effect, and you are encouraged to review it periodically. Your continued use of the 1900 platform after any changes are published will be considered your acceptance of the updated terms. If you do not agree with the changes made, you have the right to close your account and stop using the platform by contacting our support team. We encourage all users to read this policy carefully and reach out to us with any questions before continuing to use the platform.
Contact Us & Privacy Support
If you have any questions, concerns or complaints regarding the 1900 Privacy Policy or how we handle your personal information, our customer support team is here to help at any time. You can reach us through the support channels available on the platform or by emailing us at [email protected], and we aim to respond within two to three business days. For technical enquiries relating to account security, payment issues or data deletion requests, please clearly state the details of your request so we can process your case more quickly and accurately. You may also refer to the FAQ us for prompt answers to general questions about privacy and data security. Our data protection team is specially trained to handle user privacy matters in line with industry best practices and Malaysian legal requirements. 1900 is committed to ensuring every interaction you have with our platform is protected by the strongest layers of privacy and security.
Your Data is Safe With Us
Create your 1900 account today and enjoy the best Sports Betting and entertainment experience in Malaysia, with full confidence that your privacy is always protected.